Social media rules of engagement for businesses

by Miko Coffey | 18th February 2011

With more and more companies using social media for business, it’s increasingly important for businesses to have a set of guidelines or rules of engagement which can ensure that employees know what to do when interacting online. It’s equally important for managers and superiors to have these guidelines in place, as they may not be [...] Read More

Did you spend $860,000 on your intranet?!?

by Miko Coffey | 17th March 2010

Well someone did: This is my personal favourite intranet secret. You see, those lovely peeps at ThoughtFarmer have created a new blog called Intranet Secrets, where you can anonymously post your deepest, darkest secrets about your company’s intranet. I have posted one of my own… but I’m not telling you which one is mine! If [...] Read More

Social web in the enterprise: is large or small better?

by Miko Coffey | 18th January 2008

I’ve been meaning to write this post since Gordon Rae tipped me off to this article, as I’m not 100% convinced that large enterprises make “superb test beds for social software”. Sure, there are many characteristics of large enterprises which make this true: high volume of users, geographic distances that make other means of communication [...] Read More

Social tools & web apps for work

by Miko Coffey | 1st September 2007

Off the back of my recent invitation to speak on a panel at the Office 2.0 conference, I decided it was about time I went public about all the online tools that I & my team have introduced to NESTA. Here’s a quick runthrough: Our Intranet is a structured (hybrid) wiki powered by ThoughtFarmer… We’ve [...] Read More

Structured wikis & Enterprise 2.0

by Miko Coffey | 21st April 2007

We just launched our new structured wiki Intranet at NESTA, and I can’t wait to see how this new approach works for the staff in a small/med public sector organisation such as ours. Here’s a post I wrote on the NESTA blogs about it: I think the structured wiki approach is a great way of [...] Read More